For Fire, Flood(*except for minor leak), or Medical Emergency, call 911 immediately.
Service does not cover supply items such as batteries, bulbs, etc.
As a minor issue, like a waste, cleaning, please contact your Onsite Caretaker or Concierge.
To provide you fast and accurate service, if you change your contact information such as phone number or email address, please let us know. You can email us via info@WynnRealty.ca
General information
Lost Keys or FOBs: The tenant is fully responsible for the Keys or FOBs provided to them. If the Keys and/or FOBs are lost, it is your responsibility to replace them at own cost.
If locksmith service is used and the locks have changed, contact us immediately to provide us copies of the new keys for Emergencies.
If FOB is lost, contact building/strata manager to arrange for new FOB.
Malfunction of Smart lock: Please check the batteries first.
Power loss: Check your breakers/electrical panel first, then contact BC Hydro to check power outages.
*Please do not use high power-consuming appliances at the same time — appliances overloading the power source. Every problem caused by the action of the tenant, the tenant liability for it*
Freshest Data Available